Legal
Contact Us
Last updated July 10, 2026
Questions about an order, a refund, or anything else? Here’s how to reach us — we’re happy to help.
For support, order questions, refunds, or legal inquiries, email us at: info@growagarden.com
Please include your order email and Roblox username so we can find your order quickly.
Discord
The fastest way to reach a human. Open a support ticket in our Discord server, or message @bbbearrx.
- Main Discord server: https://discord.gg/PB49ByuMhv
- Backup server (if you can’t join the main one): https://discord.gg/Cfp9GqVHY7
Onsite chat
Use the chat widget on the site to reach support without leaving the page — handy for questions about an in-progress order.
Response time
We respond within 24–48 hours, excluding holidays. Discord tickets are typically the quickest.